Dealing with change and, more importantly, the impact of change is a high priority for all organisations. The ability to lead people, teams and organisations through change is increasingly key to overall success. If you are responsible for or involved in implementing change in your organisation, then this course, which is accredited by APMG-International, is for you.
Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of an organisation's processes are at best 40% value adding. Effectively applying Lean principles and tools can significantly improve the percentage of vale added time; reduce process timescales; and reduce waste and the associated costs. At the same time there will be an improvement in customer service and satisfaction levels. This awareness course enables delegates to understand the benefits of lean for their organisation; the key lean principles, tools and techniques and how to approach implementation.
Many organisations, managers and executives are aware of Lean Six Sigma as a phrase; but what is it and can it help improve my business? Lean and Six Sigma, both proven business improvement approaches, provide businesses with the ability to maximise customer, employee and shareholder value by minimising process variation and waste. This one-day course provides a basic introduction to Lean Six Sigma. Delegates will be introduced to the five stages of the DMAIC (Define, Measure, Analyse, Improve and Control) improvement methodology, the statistical background to Six Sigma and the principles of Lean thinking, the infrastructure of a typical programme, and role and responsibilities.
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